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Bug #1620

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Incorrect keyboard navigation and focus behavior on External Account form

Added by khadija tul Kubra 4 days ago.

Status:
New
Priority:
Normal
Target version:
-
Start date:
04/13/2026
Due date:
% Done:

0%

Estimated time:

Description

On the External Accounts screen, while entering account details:

  • Pressing the β€œNext” button on the mobile keyboard sometimes moves the cursor incorrectly, especially when the next field is a dropdown.
  • Instead of proper behavior, the focus shifts back to the previous field.
  • Additionally, when selecting Account Type from dropdown, the focus automatically moves to the previous field and opens it, which is incorrect.

Steps to Reproduce

  • Open External Accounts screen
  • Start entering account details
  • Use Next button on mobile keyboard
  • Navigate through fields (especially dropdown fields like Account Type)
  • Select value from dropdown

Actual Result

  • Cursor moves back to previous field
  • Dropdown selection triggers focus on previous field
  • Keyboard remains open or behaves inconsistently

Expected Result

  • Cursor should move forward correctly
  • If next field is a dropdown β†’ keyboard should close
  • Focus should not shift to previous field
  • Dropdown selection should not trigger unintended focus changes

Files

2026-04-13_15-53-47.mp4 (276 KB) 2026-04-13_15-53-47.mp4 khadija tul Kubra , 04/13/2026 11:06 AM

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